Effective Date: 18.11.2024

Introduction

IT Service 4 UK (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and service users. This Privacy Policy outlines the types of personal data we collect, how we use it, with whom we share it, and the measures we take to safeguard it.

Collection of Personal Data

We collect personal data through various means on our website, www.itService4UK.com, and during the course of providing IT services. This data may include:

• Contact Information: Name, email address, phone number, and postal address collected through website forms or service inquiries.
• Technical Information: IP address, browser type, device information, and operating system automatically collected during website visits.
• Usage Data: Information about website usage patterns, such as pages visited, features used, and time spent on the site, collected through cookies and similar technologies.
• Service Information: Data specific to your IT needs, such as details about your IT infrastructure and troubleshooting data, collected during service engagement.

Use of Personal Data

We utilize your personal data to fulfill the following purposes:

• Service Delivery: To deliver the requested IT services, including troubleshooting, software installation, and network maintenance.
• Communication: To respond to your inquiries, requests for quotes, and provide service-related communication and updates.
• Marketing and Promotions (with Consent): We may, with your explicit consent, send you marketing materials about our services and special offers. You can opt-out of such communications at any time.
• Website Improvement: To analyze usage data to understand website user behavior and enhance the user experience.
• Legal Compliance: To comply with applicable laws and regulations, including data retention requirements.

Data Sharing

We will not disclose your personal data to third parties for marketing purposes without your consent. However, we may share your data with the following entities:

• Trusted Service Providers: We may engage third-party service providers who assist in delivering our services, such as cloud storage providers and payment processors. These providers are contractually obligated to maintain the confidentiality and security of your data.  
• Legal Authorities: We may disclose your data to law enforcement agencies or other relevant authorities if required by law or to protect our legitimate interests.

Data Security

We employ robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:  

• Secure Data Storage: Storing your data on secure servers with industry-standard security practices.
• Data Encryption: Encrypting sensitive information in transit and at rest.
• Regular Security Reviews: Conducting regular security assessments to identify and address potential vulnerabilities.

Cookies and Similar Technologies

We utilize cookies and similar technologies to collect and store information about your website usage. This information helps us improve your user experience and personalize our services. You can manage your cookie preferences through your web browser settings.

Your Rights under GDPR

The UK General Data Protection Regulation (GDPR) grants you specific rights regarding your personal data:

• Right of Access: You have the right to access and obtain a copy of your personal data.
• Right to Rectification: You have the right to rectify any inaccuracies in your personal data.
• Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.  
• Right to Restriction: You have the right to restrict the processing of your personal data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.  
• Right to Object: You have the right to object to the processing of your personal data for marketing purposes.

Contact Us

For any questions or concerns regarding this Privacy Policy or your data rights, please contact us at:

• Email: DGIERM@GMAIL.COM
• Phone: 07927915560
• Address: UK

Changes to This Privacy Policy

We reserve ¹ the right to update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of ² any significant changes by posting a notice on our website. Your continued ³ use of our website after the revised Privacy Policy is posted signifies your acceptance of the updated terms.