Hacked Email & Account Recovery
Locked out of your email or another online account? We’ll work through the provider’s recovery process with you, explain what’s happening at each step, and help you secure it properly once you’re back in.
Signs your account may have been hacked
- Your password suddenly stops working
- Friends or family receive strange messages “from you”
- Emails you never sent appear in your “Sent” folder
- A “password changed” or “new sign-in” notification you didn’t trigger
- Your inbox is missing messages, or rules/forwarding you didn’t set up
What we help with
Getting back into a hacked or locked account almost always goes through the provider’s own recovery process — we can’t bypass that, and wouldn’t claim to. What we do is sit with you and work through it properly: gathering the right verification details, trying every recovery route available, and explaining plainly what’s going on rather than leaving you stuck on a form you don’t understand.
Once you’re back in, we’ll help lock things down — a new password, checking for forwarding rules or devices the hacker may have added, and looking at whether any other accounts linked to that email need attention too. If you need the account itself set up properly afterwards, see email setup & support.
Frequently Asked Questions
Can you always get a hacked account back?
We can’t promise that every account is recoverable — that ultimately depends on the provider (Google, Microsoft, Apple, Yahoo and so on) and what recovery information is available. What we can promise is that we’ll go through every option properly and explain what’s happening at each step.
Do I need to give you my password?
Only where it’s genuinely needed, and we’ll always explain why. Where a provider’s own recovery process is the right route, we’ll guide you through it rather than ask for credentials unnecessarily.
What if I don’t remember my recovery email or phone number?
This makes recovery harder but not always impossible. We’ll work through whatever verification options the provider offers and let you know honestly if an account can’t be recovered.
What happens after I get back into my account?
We’ll help you secure it properly — changing the password, checking for forwarding rules or unfamiliar devices the hacker may have added, and reviewing any other accounts that use the same email for recovery.
Is this covered by your data recovery pricing?
No — account recovery is a different job to data recovery from a drive. Contact us and we’ll be upfront about cost before starting any paid work.
Locked out right now?
Call, WhatsApp, or send us a message and we’ll get back to you fast.